In the IT industry, ServiceNow has emerged as a vital tool for improving company workflow and expediting processes. The company can effectively and precisely manage operations, customer support, and IT services due to its many apps.
As the need for ServiceNow specialists grows, obtaining a ServiceNow certification has become crucial for anyone looking to progress in the field. A person’s ServiceNow certification demonstrates that they are genuinely skilled professionals who can compete in a highly competitive sector, regardless of whether they begin their career in IT or want to pursue further specialization.
Today’s post examines in detail every aspect of ServiceNow certification, including the ServiceNow certification list, costs, advantages, and impact on your job.
Importance of ServiceNow Certification
If you are wondering, is ServiceNow certification worth it? Then the answer is absolutely yes.
It is a professional license that demonstrates your proficiency with the ServiceNow platform. These credentials attest to your ability to set up, deploy, and oversee ServiceNow solutions and assist companies in reaching their objectives.
You may prove your expertise and increase your value in the IT job market by earning one of these certificates or other specialized credentials, such as the Certified System Administrator (CSA) designation.
Any ServiceNow developer can benefit greatly from having a ServiceNow certification. Businesses that are tech-progressive depend largely on the use of ServiceNow for their IT and business processes; having a certification displays your commitment and experience. A ServiceNow certification gives you additional options if you wish to specialize in this expanding industry or enhance your career.
ServiceNow Certifications List
A variety of certifications from ServiceNow are available to support various career pathways. Professionals seeking positions in administration, development, implementation, and architecture within the ServiceNow platform are catered to by these certificates. Every path is designed to verify the particular abilities needed for these positions, enabling people to focus on fields that complement their professional objectives.
- Administrator: Ensures the system functions properly by administering and customizing the ServiceNow platform.
- Developer: Intended for experts who build unique features and apps for the ServiceNow platform.
- Implementation Specialist: Designed for professionals with expertise in setting up and deploying ServiceNow solutions for commercial enterprises.
- Architect: Targeted for highly skilled individuals in charge of planning and managing extensive ServiceNow deployments.
List of ServiceNow certifications
- Certified System Administrator (CSA)
ServiceNow CSA certification is the foundational certification for anyone starting with the platform. It focuses on managing the platform, configuring applications, and automating basic processes.
Eligibility: 6+ months of hands‑on ServiceNow administration experience, and Industry experience with database concepts and system management is helpful.
ServiceNow Certification Cost: CSA is 2 steps, one is Training: Cost is USD 300 plus taxes, and the other is Exam: the cost is USD 300 plus taxes. The total cost for ServiceNow CSA certification is USD 600 plus taxes.
Exam Details: The exam consists of 60 multiple-choice questions delivered in 90 minutes, and you must score 70% or higher to pass.
Benefits: Earning the CSA certification opens doors to roles like ServiceNow administrator, where you manage and maintain the platform for organizations.
- Certified Application Developer (CAD)
The creation of unique applications and their integration with the ServiceNow platform are the main objectives of this certification. It assesses your proficiency with workflow development, application design, and scripting.
Eligibility: You must have developed ServiceNow applications for at least six months.
ServiceNow Certification Cost: $300 + taxes for the training and $300 + taxes for the exam
Exam Information: The exam lasts 90 minutes and consists of 60 multiple-choice questions. A passing score is 70%.
Benefits: A CAD certification is crucial for developing and modifying apps, and it is ideal for developers who wish to focus on ServiceNow application development.
- IT Service Management Certified Implementation Specialist
Your ability to deploy and oversee ITSM procedures in ServiceNow, such as incident, problem, change, and request management, is demonstrated by your IT Service Management certification.
Eligibility: You must be well-versed in ServiceNow’s ITSM module and ITSM principles.
ServiceNow Certification Cost: $450 is the cost of the exam.
Exam Information: To pass this 60-question test, a candidate must receive a score of at least 70%.
Benefits: To ensure seamless workflows and effective business operations with ServiceNow, ITSM-certified people are required to manage IT services.
- Certified Customer Service Management Implementation Specialist
Professionals who wish to focus on using ServiceNow to optimize customer service procedures should get this certification. Workflows for managing cases, customer requests, and issues are covered.
Eligibility: It is advised to have a basic understanding of ServiceNow and customer service procedures.
ServiceNow Certification Cost: The exam will cost about $450.
Exam Information: There are 60 questions in the test, and a passing grade of 70% is required.
Benefits: Since CSM-certified employees are crucial to raising customer satisfaction and accelerating service delivery, this credential is ideal for IT service professionals and customer service managers.
- Certified Technical Architect (CTA)
This advanced certification is intended for experts who plan and manage the deployment of intricate ServiceNow solutions. It focuses on enterprise-level system design, integration, and solution architecture.
Eligibility: Candidates must have implemented ServiceNow for at least three years and hold additional certifications like the CSA and CAD.
ServiceNow Certification Cost: USD 7,000 is the program fee.
Exam Specifics: Candidates must exhibit a thorough understanding of ServiceNow’s architecture, integrations, and best practices in order to pass the exam, which consists of intricate case studies.
Benefits: Obtaining the highly recognized CTA certification enables you to advance to senior-level roles like ServiceNow technical architect, where you will oversee teams, manage projects, and guarantee the success of extensive ServiceNow deployments.
Conclusion
ServiceNow certifications offer a means to greater skills, better career opportunities, and higher pay in the rapidly evolving IT sector. Every stage of your career path adds value, whether you start with the CSA or work your way up to the CTA.
In addition to proving your proficiency, these certificates establish you as a reliable authority in ServiceNow platform workflow management and optimization. Employing certified experts guarantees effective ServiceNow deployment and operations for companies.
The time to jump in is now, as the need for trained specialists is increasing. Make the appropriate training investment and obtain a certification to unlock amazing opportunities. Whether you work as an administrator, developer, or architect, obtaining a ServiceNow certification can help you advance your career and succeed in a market that is becoming more and more competitive. Join NowTribe and explore the latest happenings in the ServiceNow ecosystem. This ServiceNow community forum offers certification and training opportunities that help you establish your career in the IT sector. Join today!
